When fighting with your insurance company becomes a full-time job
By Alana Semuels Senior Correspondent
It's probably happened to you: Your health insurer denies a claim, refuses to cover a medication, or contributes less than you expected for a procedure. So you pick up the phone and talk to them. And talk to them. And talk to them.
We spend millions of hours—often at work—on the phone with our health insurance companies every year, costing around $21 billion in lost time.
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